Privacy Policy

Last Updated: January 6, 2026

1. Introduction

Buffalo Ice Dam Removal ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information: Name, postal address, email address, and telephone number when you voluntarily fill out a quote request form.
Project Details: Information about your property and the specific issues you are facing (e.g., ice dam severity, roof type) to provide accurate estimates.
Technical Data: Internet connection, equipment used to access our website, and usage details collected automatically through cookies and analytics.

3. How We Use Your Information

We use information that we collect about you or that you provide to us:

To present our website and its contents to you.
To provide you with information, products, or services that you request from us (specifically, ice dam removal quotes and services).
To fulfill any other purpose for which you provide it.
To notify you about changes to our website or any products or services we offer or provide though it.
To improve our website and marketing efforts (including Google Ads).

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

6. Google Ads and Analytics

We use Google Ads and Google Analytics to advertise our services and understand how visitors use our site. Google may use cookies to serve ads based on your past visits to our website. You can opt-out of Google's use of cookies by visiting Google's Ads Settings.

7. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Buffalo Ice Dam Removal Phone: (716) 547-2097 Serving Buffalo, Erie County, and Cattaraugus County, NY